- sandersAsked on August 20, 2011 at 03:15 AM
- JotForm SupportNeilVicenteAnswered on August 20, 2011 at 03:47 AM
You have created your forms under a (unregistered) Guest account. To restore access to your forms, register a free JotForm account using the same e-mail address that you used in your forms, which is email@example.com
Also, take note that free accounts are limited to only 10 secure submissions per month. When your account reaches that limit, your forms will be disabled and unavailable for use. To avoid getting secure submissions, make sure that you clear the secure form checkbox in the Embed Form wizard when generating your form's embed codes.
Another way is to make sure that you use http and not https in your form links.
If you need a higher secure submissions limit, you can opt to upgrade to a Premium account. Otherwise, you may just have to use your regular forms.