What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Where are my forms?

    Asked by sanders on August 20, 2011 at 03:15 AM

    Hi,

     

     

    I made two wonderfull forms, but I want to edit them, and when going to my forms, it's empty... I did not make an account, please please tell me how I can change them, and upgrade my account!

     

    The forms I made:

    12314617391
    and

    12310636403


     

    Page URL:
    http://www.mobileways.nl/gegevens.htm

  • Profile Image
    JotForm Support

    Answered by NeilVicente on August 20, 2011 at 03:47 AM

    Hi,

    You have created your forms under a (unregistered) Guest account. To restore access to your forms, register a free JotForm account using the same e-mail address that you used in your forms, which is o******@mobileways.nl

    Also, take note that free accounts are limited to only 10 secure submissions per month. When your account reaches that limit, your forms will be disabled and unavailable for use. To avoid getting secure submissions, make sure that you clear the secure form checkbox in the Embed Form wizard when generating your form's embed codes.

    Another way is to make sure that you use http and not https in your form links.

    If you need a higher secure submissions limit, you can opt to upgrade to a Premium account. Otherwise, you may just have to use your regular forms.


    Neil