What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I lost my JotForm Instal Plug-in. I have "Premium" How do I download this Plug-in without being billed for an extra plug-in?

    Asked by Stephen Nesteby on June 23, 2014 at 06:13 PM
    JotForm billed forgot password reset password
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    JotForm Support

    Answered by jonathan on June 23, 2014 at 06:59 PM

    Hi Stephen,

    If I understand your message correctly, I think what you were trying to tell us was you are NOT able to logged in to your account?

    You can reset your password using your email account. 

    Follow this step

    1. Go to https://www.jotform.com/login

    2. Click on the 'Forgot Password'  option

    3. Use your email neste####@hotmail.com  account to received the reset instructions

    After you have successfully reset the password, you can now login using your  sickat27 account/username

    Hope this help. Inform us if you need further assistance.

    Thanks!