What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Change Upload File Size Limitation

    Asked by bbuck82 on June 23, 2014 at 09:12 PM

    I own a recording studio and have the need for customers to send me large and sometimes many files so that I may mix and/or master these files for professional audio purposes. I need to know if there are any options where I could remove the uploaded file size limitation or at least increase the size of the file(s) that a customer will be allowed to send me?

    Page URL:
    http://www.provizionstudios.com/#!file-submission/cqx1

    size professional at least and
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    Answered by Cesar on June 23, 2014 at 10:37 PM

    Free accounts contain only 100MB of storage. And the File Upload tool limits each upload to 1MB by default. You can change the upload file size to a higher value, but keep in mind you will still only have 100MB of storage on a free account. In the case you would like a higher storage capacity. Please review our subscriptions on our Pricing Page.

    To change the File Upload Tool File Size Limit, select the Upload Tool and click on the Max File Size button on the top toolbar. You can then increase the allowed file size limit.

    https://shots.jotform.com/cesar/screens/fileuploadtooltoolbar.png

     

    Do let us know if you need further assistance. Thank you.

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    Answered by bbuck82 on June 23, 2014 at 10:42 PM

    Thank you, Cesar. I am new to JotForm, but am definitely impressed with the services that you offer. I will increase my file size as you instructed and see what kind of usage I am getting from my clientele.