What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Payment

    Asked by karibuanimation on August 21, 2011 at 06:23 AM

    hi,

    do you delete all my data if I don't pay the licence fee?

    Regards,

    Roberto.

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    Answered by allanftd on August 21, 2011 at 06:34 AM

    Hi Roberto,

    No, we do not delete your forms and submissions if you decide to downgrade your account. Only the submissions limit and file upload limit will be affected, i.e. monthly submissions limit will be brought back from 1000 to 100 upon downgrade.

    Please let us know if we can be of further assistance to you. Thank you for using JotForm!

    JOTFORM SUPPORT