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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Order Confirmation Email from Authorize.net

    Asked by hmmawards on June 25, 2014 at 07:36 PM

    I just received a fast answer to my auto responder question, thank you.  However it wasn't EXACTLY what I was hoping for.  Let me offer a little more clarity.  The Music In Visual Media for auto responder works great!  I've attached the "Thank you for your order" screenshot.  The Music Genre submission form generates an auto responder with the actual form the customer filled out.  How do I have both forms (after purchase) generate the "Thank you for your order" auto email response? 

     

    Thanks in advance

     

    Page URL:
    http://www.hmmawards.org/hmma-music-genre-submission

    Screenshot
    purchase music thanks attached
  • Profile Image
    JotForm Support

    Answered by Welvin on June 25, 2014 at 09:03 PM

    Hi,

    Note that Jotform Autoresponder works differently from Authorize.net Order Confirmation Email or Thank You Order Email.

    If you mean how to generate an Order Confirmation Email from Authorize.net when someones send a payment to your "Authorize 2014 HMMA Music Genre Submission" form, I think that is automatically done by authorize.net for successful payments.  

    Let us know if you have any further questions.

    Thanks

  • Profile Image

    Answered by aircraftmodels on August 12, 2015 at 10:32 AM

    Ive been trying do this with authorize.net or jotform, get auto-response emails to my customer when they make payments. Thanks. 
  • Profile Image
    JotForm Support

    Answered by Jan on August 12, 2015 at 12:13 PM

    @aircraftmodels

    I need to create a separate thread for your issue so that we can assist you properly. Here's the URL of the new thread: http://www.jotform.com/answers/636452

    Thank you for understanding.