What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I am trying to make my fist web for for email and a picture file. the text comes though but not the picture.

    Asked by Allan on August 21, 2011 at 11:43 AM

    can someone tell me what is needed to do this?

    what does the server need if anything?

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    Answered by allanftd on August 21, 2011 at 12:00 PM

    Hi Allan,

    Thank you for contacting JotForm Support. The uploaded files are actually not attached to the email ntoifications that you receive in your mailbox. Rather, a download link will be provided in the email message that you can click to get a copy of the file. 

    There are actually no special requirements in order to use JotForm to collect uploaded files and images. You can access these files through the submissions page of your form when you're logged in to your JotForm account.

    However, there are options available in order to send a copy of the file straight into your computer or server. JotForm allows you to set up FTP and DropBox integration to make this possible. You must have an FTP account/connectivity to your server or a DropBox account respectively in order to take advantage of this option.

    Please let us know if you have any other questions or concerns. Thank you for using JotForm!

    JOTFORM SUPPORT