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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Get Visitor Location widget: The option to show/hide country and city from the result

    Asked by chiragvora123 on June 26, 2014 at 08:48 AM
    2. Option of storing only Country as currently both Country/City is getting stored
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    JotForm Support

    Answered by Welvin on June 26, 2014 at 08:50 AM

    Let me forward this thread as a feature request to our developers. If there are updates, you should know it via this thread.


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    JotForm Founder

    Answered by aytekin on June 26, 2014 at 11:52 AM

    The problem is that the widget URL changed and the old URL does not work. The solution is to remove the widget and re-add it again. 

    But, when you remove the question(widget), the data will be lost. So, if you have a lot of submissions on this form, you should probably make the widget hidden and then add a new Get Visitor Location widget instead.