What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Multiple payments for my account

    Asked by yekcutsmichael on June 26, 2014 at 11:53 PM

    I having issues with my account I can access it and I have paid the upgrade $19.00 2x

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    JotForm Support

    Answered by Welvin on June 27, 2014 at 05:13 AM

    Which subscription would you like to keep? The Economy Monthly or the Premium Monthly? I checked our records and found a multiple payment records for the same account. Choose which one would you like to keep so we can process the cancellation of the duplicate ones and refund.