Multiple recipients not working properly ??

  • Profile Image
    medeacor
    Asked on June 27, 2014 at 12:26 PM

    Sorry  hit send button a moment ago b4 completing the ?

     

    Set up recipient for form with primary email address and then added a 2nd address by using a comma and then a space after the first address/before the 2nd address - did the "test" send and only comes to the primary email addy

     

    So, set up a 2nd "notification" using the "new/other" email addy - when hitting the "test" button it does NOT send the email to the "new" address but sends to the "default/primary" email address

    So, at this point can't seem to get the 2nd email addy to work properly (addy is good of course, not in spam/blocked, etc.) - just seems to always send to the default addy only

     

    Thanks for any help - only want to send send to two recipients, possibly 3 at most - form url below

    http://form.jotform.us/form/41756198834164

  • Profile Image
    BryanPaulo
    Answered on June 27, 2014 at 01:35 PM

    Thank you for contacting us.

    Please note that the test button will only send the test email to the default email address associated to your account. To test if both email addresses will receive the notification, please try to do test submission. Once you submitted the form, you should receive the email notifications on both email addresses set on your email notifier.

    Let us know if you need further help.