CSS code for the warning page

  • mfcc
    Asked on April 28, 2022 at 4:43 AM

    now, on the resulting page, the custom CSS changes we applied to the form do not take effect.

    how can we affect the CSS for that warning page ("Sorry, only one entry is allowed")?

    we tried both with 'injected CSS'

     .form-message-text { font-family: 'clarendon-urw', serif!important; }
       .form-message-subtext { font-family: 'ff-good-web-pro-wide', sans-serif; }
       .form-message-wrapper, .form-message, body { background:transparent!important; }

    and within the page that holds the iframe (but because it's an iframe, we can't access any DOM element within)

  • Rica Support Team Lead
    Replied on April 28, 2022 at 4:45 AM

    Hello mfcc,

    I can't seem to point out which of the forms on your account you are referring to. Could you kindly share with us the form URL?

    Once we hear back from you, we'll be able to move forward with a solution.

  • mfcc
    Replied on April 28, 2022 at 9:18 AM
  • Norwyn JotForm Support
    Replied on April 28, 2022 at 9:56 AM

    Hi mfcc,

    Thanks for the additional details. Unfortunately, the feature you're looking for isn't available at Jotform right now. We've gone ahead and escalated your request to our developers, but when or if it's developed depends on their workload, how viable it is, and how many other users also request it. If there are any updates, we’ll circle back to this thread and let you know.

    Thanks for your patience and understanding, we appreciate it.

  • mfcc
    Replied on April 28, 2022 at 11:28 AM

    so, just to be clear, at this point it's not possible to style the warning that shows up when someone tries to re-submit a form (that is set to prevent duplicate entries based on a specific field).

  • Gilbert JotForm Support
    Replied on April 28, 2022 at 11:53 AM

    Hello mfcc,

    Unfortunately, yes, there's no option yet to style the warning messages including the one that appears when someone tries to re-submit a form. As mentioned by my colleague, this has been forwarded already to our Developers as a feature request. Though we cannot guarantee its implementation any time soon, we'll be sure to circle back to this thread in case we receive any updates about this.

    Feel free to get back to us if you have any other questions or concerns.