What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Form over quota

    Asked by Puliz on June 27, 2014 at 05:55 PM


    Page URL:

  • Profile Image
    JotForm Support

    Answered by david on June 27, 2014 at 06:11 PM


    I checked your account and our records indicate your account upgrade went through.  I checked the form URL you provided also and the form is active.  The package your have purchased should allow for up to 1000 submissions and you are well below that limit.  Please let us know if you are still having an issue with your account and we will be happy to look into it further.

    Thank you for using Jotform!