What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Cancel my service

    Asked by ericlaurent on August 22, 2011 at 06:12 AM

    'Jotform is a monthly subscription service. You may upgrade, downgrade, or cancel your service at any time. Even when you cancel your subscription, you will not lose any of your forms or your data.'

     

    Please, How to cancel my service ?

    Thanks

     

  • Profile Image

    Answered by allanftd on August 22, 2011 at 06:23 AM

    Hi ericlaurent,

    As requested, we have cancelled your account. You will no longer be billed in the future, and the downgrade will take effect on 2011-09-13.

    Please let us know if we can be of further assistance.

    JOTFORM SUPPORT