Upload Space & Dropbox

  • Profile Image
    workingfilms
    Asked on August 22, 2011 at 09:54 AM

    I know the free accounts receive 100mb of Upload Space. I have my form set up so that files are stored on my Dropbox. Does the 100mb mean that people can only upload 100mb to my dropbox? I linked up my account to receive submissions in Dropbox so that I could accept more than 100mb. Please let me know if that's not possible. 

     

    Thank you

  • Profile Image
    brx250
    Answered on August 22, 2011 at 11:23 PM

    Hi workingfilms,

    Thank you for using JotForm.

    100 submissions, and 100mb upload space is given to a free account. But unlike to your submissions counter, the space consumed is not included in the reset that happens every month. Thus, if you have integrated your account with Dropbox, that would still fill up your upload space counter. However, you can free up space by deleting your submissions in JotForm even while keeping them in your Dropbox account. Hope this helps.

    If you have further issues and concerns, please feel free to contact us again.

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    Albert  JotForm Support