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    email address on confirmation emails

    Asked by ReaganGuzman on June 28, 2014 at 10:15 PM

    I changed my email in my account settings, but the confirmation email on the forms is still my old one. How do I change my email address on my confirmation emails?


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    JotForm Support

    Answered by Welvin on June 29, 2014 at 01:52 AM


    Changing your account email address doesn't automatically change your form(s) recipient email address. You have to manually go through each form and change the recipient from there.

    Please follow this guide: http://www.jotform.com/help/41-Finding-out-E-mail-Address-used-for-submission-notifications

    Let us know if you need any further assistance.