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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    ssl on credit card details

    Asked by venya01 on June 29, 2014 at 05:33 PM


    Need to capture credit card details so they may be processed through a card machine, not online.

    Obviously need it to be safe while cc details are entered.

    Any ideas anyone... Thanks...

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    JotForm Support

    Answered by jonathan on June 29, 2014 at 07:10 PM


    You can further secure using encryption by using its secure URL and SSL submssion.

    Check this user guide for more details

    User Guide: -How-can-I-receive-SSL-Submissions


    On another note, if your objective is to use the form to just ask users/people for their Credit Card information -- it will not work.

    It might be construed as a type of phishing method which is in direct violation of JotForm's Terms Of Use.

    This is the mentioned part about Phishing in the terms

    Phishing You agree that Company may terminate your JotForm Service immediately if a form is created or JotForm is found to be used to: Obtain credit cards sensitive information, show content with child pornography, make login forms to steal user credentials. All these activities are considered as Phishing and any account along with the guilty forms will be suspended immediately 


    There is a higher chance that your form and account might be suspended by the anti-phishing filter if it detects such type of form in used.


    Hope this help. Inform us if you need further assistance.




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    JotForm Support

    Answered by jonathan on June 29, 2014 at 07:12 PM

    I suggest you use also instead the Payment tools (like Paypal Pro) if you need to use Credit Card details into your form.

    You can review this guide 




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    Answered by riskprocessor on July 23, 2014 at 05:57 PM

    The guide that you provided was highly helpful for me also. I hope Venya01 has also got his issue resolved. Thanks for supporting!