What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How to disable PDF that comes through in dropbox intergration?

    Asked by cpcprint on June 29, 2014 at 09:13 PM

    When a user upload's a file/s to my form, I dont want to receive the PDF that comes with it.

    Page URL:
    http://cpcprint.bsohosting.com.au/file-upload/

    dropbox
  • Profile Image
    JotForm Support

    Answered by ashwin_d on June 29, 2014 at 09:23 PM

    Hello cpcprint,

    Unfortunately, it is not possible to disable the PDF upload feature to your integrated dropbox account. Once you integrate your form with your dropbox account and after your form is submitted, it will always upload the PDF version of your submission record along with the uploaded files.

    Hope this answers your query.

    Do get back to us if you have any questions.

    Thank you!