What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How do I change my username to my email address?

    Asked by ErinTrap on August 22, 2011 at 01:43 PM
  • Profile Image
    JotForm Support

    Answered by abajan on August 23, 2011 at 02:44 AM

    Hi Erin

    While usernames cannot be changed by the users themselves, I will put in the request for yours to be switched to your email address. The thing is, I can't recall if I have ever seen email addresses as usernames on this forum or on users' accounts.

    You will be notified as to if this is possible. If it is, the username will be changed. If not possible, you will likely be asked for an alternative username.


    ~ Wayne

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    JotForm Founder

    Answered by aytekin on August 23, 2011 at 04:16 AM

    Since usernames are used in URLs (for uploaded files or forms) it is not possible to use email address as username. However, our login form allows entering email address in the username field and lets you login to your account that way.