What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How do I cancel my subscription

    Asked by asbrewster on June 30, 2014 at 09:15 AM

    I need to cancel my account. Please advise.

    my account
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    JotForm Support

    Answered by ashwin_d on June 30, 2014 at 10:54 AM

    Hello asbrewster,

    Upon your request, I have cancelled your subscription. You will not be billed again but your account will stay premium until July 29, 2014 for the time you have already paid. After this date your account will be downgraded to free plan.

    Thank you