What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why do I receive an SSL error when my page loads?

    Asked by caletallman on June 30, 2014 at 09:48 AM



    I have two subdomains forwarding to my form:




    They both forward to:



    I receive and error about the URL not matching the server's certificate.  I receive the error in both IE & Chrome.  Click continue will take me to the page, but it just gives a bad appearance.



    Page URL:

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    Answered by Carina on June 30, 2014 at 10:55 AM

    The url I could see is:


    Try using these instead:




    Let us know if the problem persists.

    Thank you

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    Answered by caletallman on June 30, 2014 at 04:33 PM

    That took care of it, Thanks.

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    JotForm Support

    Answered by jonathan on June 30, 2014 at 05:09 PM

    On behalf of Carina, you're quite welcome.

    Please contact us again anytime for any other inquiry.