Why do I receive an SSL error when my page loads?

  • Profile Image
    caletallman
    Asked on June 30, 2014 at 09:48 AM

    Hi,

     

    I have two subdomains forwarding to my form:

    careers.tallmanstire.com

    jobs.tallmanstire.com

     

    They both forward to:

    https://secure.jotformpro.com/jsform/20624558864966

     

    I receive and error about the URL not matching the server's certificate.  I receive the error in both IE & Chrome.  Click continue will take me to the page, but it just gives a bad appearance.

     

    Thanks

  • Profile Image
    Carina
    Answered on June 30, 2014 at 10:55 AM

    The url I could see is:

    https://form.jotformpro.com/form/20624558864966

    Try using these instead:

    https://www.jotform.com/20624558864966

    or 

    https://secure.jotform.com/20624558864966

    Let us know if the problem persists.

    Thank you

  • Profile Image
    caletallman
    Answered on June 30, 2014 at 04:33 PM

    That took care of it, Thanks.

  • Profile Image
    jonathan
    Answered on June 30, 2014 at 05:09 PM

    On behalf of Carina, you're quite welcome.

    Please contact us again anytime for any other inquiry.

    Thanks.