Over quota error message

  • Profile Image
    Rene 
    Asked on June 30, 2014 at 10:51 AM

    Hello:

     

    I created a form and my clients are saying that it is "over quota" yet this is not true. I am far from the quota based upon the number of submissions per month. 

     

    Please assist asap. I have clients needing to use this form now.

     

    Thanks.

    Rene

  • Profile Image
    Welvin
    Answered on June 30, 2014 at 11:58 AM

    Hi Rene,

    I would advise to register for a free account. The form was currently hosted on a guest account.

    http://www.jotform.com/signup.

    Guest Account are limited to 20 submissions per month, so that's the cause. Your current submissions count is 20. You've reached your limits are guest account. Register for a free account to take advantage of the free 100 submissions per month.

    Thanks