I want to reactivate my account please

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    AQEEL 
    Asked on June 30, 2014 at 05:50 PM

    Hello,

    I opened account to use many forms for my website which work in real estate

    1- contact us form

    2- jobs form

    3- register new property

    4- request property

    but account was suspended and I got message inform about spam or phishing activity.

    so, please can you reactivate my account as soon as possible ?

     

    regards,

  • Profile Image
    Mike_T
    Answered on June 30, 2014 at 06:05 PM

    We are sorry for the inconveniences caused.

    Now we have reactivated your account and whitelisted your existing forms. Unfortunately, we receive a lot of Arabic phishing forms, so that our automated anti-phishing filter is not very friendly to the Arabic language on forms.

    Please feel free to contact us if you need any further assistance. We will be happy to help.

  • Profile Image
    we2a
    Answered on June 30, 2014 at 08:32 PM

    thank you Mike,

    I thought in language too , but I am happy from fast respone from your team.

     

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    ashwin_d
    Answered on June 30, 2014 at 09:38 PM

    Hello we2a,

    On behalf of my colleague @Mike_T, you are welcome.

    Do get back to us if you have any questions.

    Thank you!

  • Profile Image
    we2a
    Answered on July 01, 2014 at 10:47 AM

    Hi,

    it happen again today !
    open it again please !
  • Profile Image
    ashwin_d
    Answered on July 01, 2014 at 11:54 AM

    Hello we2a,

    Upon checking your account, I found that it is already active.

    Are you still unable to sign in to your account? I would suggest you to please clear your browser cache and try again. The following guide should help you in clearing browser cache:  http://www.wikihow.com/Clear-Your-Browser's-Cache

    Do get back to us if the issue persists.

    Thank you!