- AQEELAsked on June 30, 2014 at 05:50 PM
I opened account to use many forms for my website which work in real estate
1- contact us form
2- jobs form
3- register new property
4- request property
but account was suspended and I got message inform about spam or phishing activity.
so, please can you reactivate my account as soon as possible ?
- JotForm SupportMike_TAnswered on June 30, 2014 at 06:05 PM
We are sorry for the inconveniences caused.
Now we have reactivated your account and whitelisted your existing forms. Unfortunately, we receive a lot of Arabic phishing forms, so that our automated anti-phishing filter is not very friendly to the Arabic language on forms.
Please feel free to contact us if you need any further assistance. We will be happy to help.
- we2aAnswered on June 30, 2014 at 08:32 PM
thank you Mike,
I thought in language too , but I am happy from fast respone from your team.
- JotForm Supportashwin_dAnswered on June 30, 2014 at 09:38 PM
On behalf of my colleague @Mike_T, you are welcome.
Do get back to us if you have any questions.
- we2aAnswered on July 01, 2014 at 10:47 AM
Hi,it happen again today !open it again please !
- JotForm Supportashwin_dAnswered on July 01, 2014 at 11:54 AM
Upon checking your account, I found that it is already active.
Are you still unable to sign in to your account? I would suggest you to please clear your browser cache and try again. The following guide should help you in clearing browser cache: http://www.wikihow.com/Clear-Your-Browser's-Cache
Do get back to us if the issue persists.