Approval - Need more information

  • Profile Image
    cmdickson
    Asked on May 03, 2022 at 01:45 PM

    I need to create a workflow with approvals for workplace incidents that returns the form with a request for more information.

    For example...I may get an incident report that a patient fell, but I need more information for the person who sent the incident.

    I might also need to forward that incident report on to another employee who saw the patient fall but did not fill out the first incident.

    Is that possible?

    I have included the link to form that matches our paper form...so it is not a finished form

  • Profile Image
    Jovanne
    Answered on May 03, 2022 at 04:19 PM

    Hello Christine,

    Thanks for reaching out to Jotform Support. You can enable the "Request More Information" feature on your Jotform Approvals. This will allow you to send an email to the respondent and ask them to provide more information without having to restart the whole process. See the image attached:

    1651609142_62718e3663906_

    Give it a try and let us know if you have any other questions.