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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    can i downgrade back to free account

    Asked by cbailey123 on August 23, 2011 at 08:06 AM

    I would like to cancel my subcription and go back to having the free account.

    Please advise if this is ok.

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    JotForm Support

    Answered by NeilVicente on August 23, 2011 at 08:35 AM

    Hi Charles,

    Yes it is okay to downgrade your account to a free one. Your forms and data will not be affected by a downgrade. Please confirm if the account you want to downgrade is rhythmparty so I can go ahead and cancel the premium subscription for your convenience.

    I'll await your prompt response. Thanks!