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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Checkbox fields are not populated with answers on edit mode

    Asked by ZackSpear on July 02, 2014 at 11:14 PM
    Hi, the salary fields are now properly showing on the edit link. However "section 3 meals" choices do not keep their selections with the edit link. Their sums are correctly added on the edit link however their check boxes do not contain the choices.
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    JotForm Support

    Answered by EltonCris on July 02, 2014 at 11:56 PM

    Hi,

    Your last report has been move on this thread. I have now raised this to our developers for further checking.

    I was able to reproduce the problem as seen on this screenshot.

    Thanks!

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    Answered by ZackSpear on July 08, 2014 at 09:27 PM

    Really need this looked into ASAP. I am assuming it is related to the other fix with my previous ticket.

     

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    JotForm Support

    Answered by ashwin_d on July 08, 2014 at 11:01 PM

    Hello ZackSpear,

    I'm sorry for the trouble caused to you.

    My colleague have already created a bug for your issue. Upon checking the ticket status, I found that it is already assigned to one of our developer. Our back end team is already looking into the issue and we will update you as soon as we have any update from them.

    Thank you!

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    Answered by ZackSpear on July 10, 2014 at 10:32 AM

    Guys, we need this fixed. I am tired of coming on here every day and seeing no changes or update. It has been over 2 weeks now and it is causing issues for my company. We need this fixed TODAY. 

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    JotForm Developer

    Answered by mustafa on July 10, 2014 at 10:51 AM

    Hi,

    Sorry for the late response, we have been too busy lately. I will check this issue and hopefully it will be fixed until tomorrow. Thanks for your patience.

     

    Regards.

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    JotForm Developer

    Answered by mustafa on July 11, 2014 at 04:42 AM

    Hi,

    I cloned your form and on my tests edit link seems to be working fine. 

     

     

    Kindly could you please check it again?

     

    Regards.