Only blank page apprears when trying to make a chart report

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    Allie Hubbard  
    Asked on July 03, 2014 at 11:08 AM

    When I try to make a chart report only a white blank screen appears. I try to click on charts and nothing happens. I tried to drag chart down to white screen and nothing happens. Please help

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    Answered on July 03, 2014 at 12:18 PM

    Hi Allie,

    Are you referring to the shared form named "Retail Army Audit" on your account? When I open its visual report, I can see that there's an existing charts. I am also able to add more charts on the canvas area which is working just fine.

    Can you please clear your browser's cache and try it again? Can you also check if the problem happens the same using different browser?

    We'll await your reply with further details about this issue. Thank you for your cooperation.