What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Forgotten username and password

    Asked by Vickie Florschuetz on August 23, 2011 at 12:06 PM

    Hi, I am helping a client with two existing websites that use Jotform and need to obtain the username and login, so we can make some changes:






    Page URL:

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    JotForm Support

    Answered by mliz on August 23, 2011 at 12:15 PM

    Hi Vickie,

    To retrieve the password and username please go to the JotForm website and scroll down
    and click on Forgot Password:

    Then enter the email address you used when you signed up for an account
    with JotForm:

    You should then receive an email with the instructions on how to reset the

    Please don't hesitate if you have clarifications.