What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How to have restricted file type upload

    Asked by AsmaMohd on July 04, 2014 at 04:55 PM
    Also, i want the form to have restricted upload feature only for video or pic upload(only one upload either for a pic or for a video)if they upload a picture i want to offer them $10 and if they uploaded their video i want to offer them $20 coupon but this all would be done through infusionsoft campaign. By concern is how we would trigger whether a customer has uploaded a picture or a photo? so on that basis we can offer them coupons.
  • Profile Image

    Answered by AsmaMohd on July 04, 2014 at 05:24 PM

    I want customers to upload the picture directly on our fan page how will i acheive that? and how will i add that form code(you have sent me) in my testimonial form i have created in jotform? please guide me. 

  • Profile Image
    JotForm Support

    Answered by jonathan on July 04, 2014 at 06:11 PM

    I want customers to upload the picture directly on our fan page how will i acheive that? 

    If I understand correctly, you wanted the customer to upload to the form embedded in your Facebook fan page?

    Try this steps:

    1. Add your form http://www.jotform.me/form/41843298594468 tp your Facebook page.

    User Guide: -Adding-Form-to-Facebook-Pages

    2. You can restrict the file types allowed in the upload field (in this case restrict to video or picture file type only) by following this user guide 

    -Upload-Field-Allowed-File-Types

     

    You can set .avi or .jpg only so that only that file type will be allowed.

     

     By concern is how we would trigger whether a customer has uploaded a picture or a photo?

    The form need to be submitted first before the uploaded files will be in your form submission database. That will be only time you will know what the customer uploaded.

    Inform us if you need more help on this.

    Thanks!

     

     

  • Profile Image

    Answered by AsmaMohd on July 04, 2014 at 07:09 PM

    Can you add the facebook feature(containing the option for setting up my fan page link) in my form i created named "Clone for testimonial form".

     

    the purpose for adding the fb snippet is to let customers upload their pics on our fb page with the help of jotform,,Now i think you are clear with my point.

  • Profile Image
    JotForm Support

    Answered by jonathan on July 04, 2014 at 07:22 PM

    Can you add the facebook feature(containing the option for setting up my fan page link) in my form i created named "Clone for testimonial form".

    You will need to do this on your end because it will require your FB account to integrate the form to Facebook.

     

     let customers upload their pics on our fb page with the help of jotform,,

    Once you have added the form to your Facebook page, the customers can now use the form within your Facebook page, and upload videos/pictures on the form.

    But please understand this. The uploaded videos/pics in the form will NOT be posted in your Facebook page. It does not work that way.

    Please tell me if I have misunderstood what you wanted to do.

    Thanks.