I have two forms. but only receive notifications from one of them

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    ErikHewitt
    Asked on July 05, 2014 at 07:24 PM

    Hello

     

    I have two forms, but only recieve notifications from one of them. 

    I receive messages from the Hewitts phone form, but not from the message contact form..

    I do not recieve test messages from message contact form, but when I log in here I can forward myself a message from here

     

  • Profile Image
    EltonCris
    Answered on July 05, 2014 at 09:45 PM

    Hi,

    Please check and review it again.

    I sent a test submission to your contact form "Hewitt web form" and the server log shows successful delivery of notification.

    Current Server: /var/log/jotform/email.workers.log:[05/Jul/2014:19:16:13 -0400] AmazonSES :: Sent email to information@hewittshomeimprovements.com - MessageID:0000014708d045c6-be37e704-e363-4bb6-802e-b0b1210c9dc7-000000/5b1f4c80-049a-11e4-9d5b-cb3b741f05aa

    If you still didn't receive anything, please whitelist JotMail IPs and domains to your email provider side. This might help resolve the problem. Whitelisting-JotMails-IP-Addresses

    Feel free to contact us again should you have further questions.

    Regards!