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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    thank you message after form submitted is at top of page and looks like a blank page unless know to scroll all the way up

    Asked by latalentacademy on August 23, 2011 at 11:00 PM
    Page URL:

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    Answered by allanftd on August 23, 2011 at 11:41 PM

    Hi latalentactivity,

    The best way to approach this is to create your own Thank You page hosted on your website and assign a Custom Thank You Page. You can then assign this as your own Thank You page in your JotForm form. Just click theThank You button found under the Setup & Embed tab of your toolbar. 

    The Thank You Page Wizard appears. Please select Custom URL.

    Then enter the URL of the webpage that you want to become your Thank You page.

    Please follow the above steps and let us know if you need further assistance. Thank you for using JotForm!


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    JotForm Support

    Answered by NeilVicente on August 23, 2011 at 11:48 PM


    Alternatively, you may want to use short "Embed <>" codes to embed your form. This method automatically resizes the iframe where the form is loaded, so that when your form redirects to the thank you message, the iframe contracts and the thank you message is shown instantly.

    To get your form's Embed <> codes:

    1.  Go to Setup & Embed tab
    2.  Click Embed Form
    3.  Click Embed <>
    4.  Copy the codes provided in the succeeding screen

    Note that this method has its own share of complications. If you're having problems with this method, feel free to use my colleague's suggestion above.