required fields aren't working

  • Profile Image
    lisabunting
    Asked on July 07, 2014 at 10:12 AM

    Hi I am planning to email by form to respondents but when I test it the required fields aren't working and pages csan be skipped - can you advise?

    Lisa

     

     

    http://form.jotformeu.com/form/41873810441351

     

  • Profile Image
    Jim_Rank
    Answered on July 07, 2014 at 11:33 AM

    Hi Lisa,

    We are sorry for the inconvenience caused to you.

    I have cloned your form and tested it in my site. As your words, I also could reproduce the problem.

    I have already forwarded your issue to our back-end developer, they'll look into it and resolved it as soon as possible. You'll be surely notified when they'll fix your problem.

    If you have any further concern or question, please get back to us.

     

  • Profile Image
    aytekin
    Answered on July 07, 2014 at 02:52 PM

    The problem should now be fixed. Thank you for your patience. 

  • Profile Image
    paulsimpson
    Answered on July 08, 2014 at 05:47 AM

    Hi Lisa,

    I have just checked the form url you supplied and the required fields are now working as they should. We are very sorry for any inconvenience this may have caused you

    Paul