What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    required fields aren't working

    Asked by lisabunting on July 07, 2014 at 10:12 AM

    Hi I am planning to email by form to respondents but when I test it the required fields aren't working and pages csan be skipped - can you advise?






  • Profile Image

    Answered by Jim_Rank on July 07, 2014 at 11:33 AM

    Hi Lisa,

    We are sorry for the inconvenience caused to you.

    I have cloned your form and tested it in my site. As your words, I also could reproduce the problem.

    I have already forwarded your issue to our back-end developer, they'll look into it and resolved it as soon as possible. You'll be surely notified when they'll fix your problem.

    If you have any further concern or question, please get back to us.


  • Profile Image
    JotForm Founder

    Answered by aytekin on July 07, 2014 at 02:52 PM

    The problem should now be fixed. Thank you for your patience. 

  • Profile Image
    JotForm Support

    Answered by paulsimpson on July 08, 2014 at 05:47 AM

    Hi Lisa,

    I have just checked the form url you supplied and the required fields are now working as they should. We are very sorry for any inconvenience this may have caused you