Voice Record Widget not functioning

  • Profile Image
    biancatbeck
    Asked on July 07, 2014 at 11:44 AM

    It's just showing a little sad face where the voice recording feature should be.   Please email and update once it has been fixed.  Thank you!

  • Profile Image
    david
    Answered on July 07, 2014 at 01:33 PM

    Hi,

    I checked your form and the widget appears fine on the page:

    Though I do not see the sad face, I am however unable to get the recording to save.  I have submitted a bug ticket to see if we can resolve this.  Could you let us know what web browser you are using that show the sad face?  Let us know and we will be happy to look into your issue further.  We will also update you on our resolution for your issue with the widget when we find out what the problem is.

    Thank you for using Jotform!