Unique ticket number

  • cegraham
    Asked on July 7, 2014 at 6:53 PM

    Using a widget I can get a unique number but it is hidden and I need it to show it on my ticket template.

  • jonathan
    Replied on July 7, 2014 at 8:10 PM

    Hi,

    You must be referring to the Unique ID widget

    Unique ticket number Image 1 Screenshot 30

     

    But yes, the unique ID field cannot be seen on the form.

    What I can suggest as an alternative is the Random Value Generator widget.

    Unique ticket number Image 2 Screenshot 41

    as it can be seen on the form.

     

    Hope this help. Inform us if this will not work for what you need.

    Thanks!