Approval Workflow: How to restart approval flow

On a recent order I went to far into the flow, ahead of the step I am on. Is it possible to go back and "undo" a step in the flow?

Hello courtney.m.lopez1,

Thank you for contacting Jotform Support. We apologize for the inconvenience this has caused. I believe our understanding of the concern is unclear at this time. Do you mean you wish to undo an approval process of your approval workflow? Could you please explain, in detail, your current expectations? Could you also provide the URL of your form so we can further test?

Once we learn more about your situation, we'll be able to offer a solution.

Hello,

I have created flows for once an order is accepted, paid, and completed. I completed a flow but the order is not complete. I would like to go back a step in the flow. Is that possible?

You can find my form "Cupcake Order Form" at: https://form.jotform.com/213399331114148

Courtney

Hi courtney.m.lopez1!

Thanks for reaching out to Jotform Support.

Unfortunately this is currently not an available option, however, if the form is still in progress you can go to your Jotform Inbox and Restart the approval request.

If it is showing approved and you want to restart the workflow then you can simply edit the entry on Jotform Tables and submit the form. The form status will be shown as In progress.

Please try this and let us know if you need further assistance.

Thanks courtney.m.lopez1!