- Michael PhillipsAsked on July 09, 2014 at 04:12 PM
Home page won't load. How long till it's back up? Thank you!
- JotForm SupportMike_TAnswered on July 09, 2014 at 04:48 PM
Thank you for contacting us.
The service should not be down. It looks like that some website content was not loaded properly in your browser.
Could you please try to refresh the page bypassing your Firefox browser cache?
Press and hold Shift and left-click the Reload button.
Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux).
Please give it a try and let us know if you need any further assistance.
- meanmouseAnswered on July 09, 2014 at 08:44 PM
Thanks! I think it must have been an issue with my computer at work. Problem kept recurring, not only in Firefox, but also in Chrome. Site loaded just fine on my computer at home.
- JotForm Supportashwin_dAnswered on July 10, 2014 at 12:14 AM
It is definitely related to your browser issue.
Please try to clear your browser cache and see if that solves your problem. The following guide should help you in clearing browser cache: http://www.wikihow.com/Clear-Your-Browser's-Cache
Hope this helps.
Do get back to us if the issue persists.