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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Please respond ASAP: Huge problem - bullets showing up in my form and no conditions!

    Asked by mariciamit on August 24, 2011 at 01:59 PM

    My form, https://www.jotform.com/jsform/10101248597 is all screwed up, and I really need help. There are bullet points showing up for now reason, and the conditions have all stopped working. What happened?

     

    Thanks,

    Matt

    Page URL:
    https://www.jotform.com/jsform/10101248597

    Screenshot
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    Answered by yasinco on August 24, 2011 at 02:36 PM

    The URL You Displayed Is Incorrect The Correct URL Is: https://www.jotform.com/mariciamit/10101248597

    And Yes That Is 
    Weird!!! 

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    JotForm Support

    Answered by abajan on August 24, 2011 at 08:33 PM

    Hi Sarah

    This appears to be a bug associated only with the secure version of your form. If you visit http://www.jotform.com/mariciamit/10101248597 you'll see what I mean.

    I'll submit a ticket to see if we can get this issue resolved for you ASAP.

    Our apologies for any inconvenience caused.


    ~ Wayne

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    JotForm Founder

    Answered by aytekin on August 25, 2011 at 03:38 AM

    This problem is now fully resolved.

    Yesterday we released a new major version for our deployment system. This will allow us to improve the speed in which we can develop new features and fix existing bugs. The new version runs the deployment processes and tests in parallel. So, we can do releases in half a minute as oppose to 5 minutes previously.

    As a part of the new release there were changes on location of some of the CDN files. It turns out some CSS/JS files on SSL version had incorrect links. This is now fixed.

    Thank you for your patience with us.

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    Answered by lensenj on July 20, 2012 at 01:02 AM

    I am having the same issue. Everything worked fine from my office and when I got home the bullet points popped up. 

    Two of my forms are affected

    http://jotform.us/form/21497238476161

    http://jotform.us/form/21404403504135

     

    They seem to be working fine out side of my Google site, perhaps it is a Google related issue...

    Here is the link to my google site

    https://sites.google.com/site/jeffersonatcarmelmtnranch/

     

    Help please. 

     

    Thanks,

    Justin

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    JotForm Support

    Answered by liyam on July 20, 2012 at 02:02 AM

    Thank you for reporting, Justin. May I recommend that next time to please start a new topic so that we'll be able to submit a ticket to the development team for such cases like yours, since the issue discussed here is actually quite different compared to yours.

    For the meantime, you can try using other iframe gadgets for your Google site to have the bullets fixed.  You can read on to Setting the form background transparent on a Google site guide (at the lower part of the guide).

    I also have created a bug report regarding your issue.  We'll let you know as soon as we have updates.

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    JotForm Support

    Answered by liyam on July 20, 2012 at 12:37 PM

    Hello Justin.  The issue with the bullets appearing on your Google page has already been fixed.  If you're still seeing it on your end, please do let us know.

    Thanks.