What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Will I retain submissions after upgrading to paid Plans

    Asked by Pearllover on July 10, 2014 at 04:40 AM

    I have just started a business but am not ready to pay for a payment plan.  While I am building

    the business and waiting for the 'more than 10-submissions a month' can I upgrade to the paid plan

    whenever the submissions start coming in, without loosing the submissions?

    In other words, can I pay for the plan and gain the submissions after the number increases over 10?

     

     

     

    plans Submissions upgrade pland payment submission pricing plan
  • Profile Image
    JotForm Support

    Answered by jonathan on July 10, 2014 at 07:02 AM

    Hi,

    The answer is yes.

    Your submission data will not be affected in any way by upgrading to higher subscription plan.

    You will actually be notified and will be provided with the option to upgrade(to paid plans) in case you are about to reach the limits for Free subscription type.

    You can find more details in the JotForm Pricing Page.

     

    Inform us if you have further inquiry.

    Thanks!