What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Does the JotForm reset at the beginning of the next month?

    Asked by hawgwaller on July 10, 2014 at 12:15 PM

    While re-directing, and subsequently testing the Notification function, I inadvertently used up our monthly allowance (10) for a SSL server. Will the JotForm reset next month? Or are we "out of runway"?

    Page URL:
    https://secure.jotform.us/form/40415079017146

    JotForm next and
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    JotForm Support

    Answered by david on July 10, 2014 at 12:39 PM

    Hi,

    Yes your limits will reset at the beginning of each month.  I see your form is using SSL based submissions but upon viewing your form did not see an immediate need for secure submissions.  Here is our guide on these submissions:

    http://www.jotform.com/help/63-How-can-I-receive-SSL-Submissions

    I went ahead and removed the scheduled downgrade and reset your limits to give you a bit of time to get this sorted.  If you switch to a non-SSL form, you will still have 85 more free submissions.  Please let us know if you have any other questions and we will be happy to help.

    Thank you for using Jotform!

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    Answered by hawgwaller on July 10, 2014 at 12:43 PM

    Thank you, thank you, thank you!

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    JotForm Support

    Answered by david on July 10, 2014 at 12:46 PM

    No worries, glad to help!