Does the JotForm reset at the beginning of the next month?

  • Profile Image
    hawgwaller
    Asked on July 10, 2014 at 12:15 PM

    While re-directing, and subsequently testing the Notification function, I inadvertently used up our monthly allowance (10) for a SSL server. Will the JotForm reset next month? Or are we "out of runway"?

  • Profile Image
    david
    Answered on July 10, 2014 at 12:39 PM

    Hi,

    Yes your limits will reset at the beginning of each month.  I see your form is using SSL based submissions but upon viewing your form did not see an immediate need for secure submissions.  Here is our guide on these submissions:

    http://www.jotform.com/help/63-How-can-I-receive-SSL-Submissions

    I went ahead and removed the scheduled downgrade and reset your limits to give you a bit of time to get this sorted.  If you switch to a non-SSL form, you will still have 85 more free submissions.  Please let us know if you have any other questions and we will be happy to help.

    Thank you for using Jotform!

  • Profile Image
    hawgwaller
    Answered on July 10, 2014 at 12:43 PM

    Thank you, thank you, thank you!

  • Profile Image
    david
    Answered on July 10, 2014 at 12:46 PM

    No worries, glad to help!