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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I need to get back to the url for our closed account survey. We have customers who can't access and are getting error messages.

    Asked by Einstein1871 on July 10, 2014 at 01:41 PM
    July 7, 2014
    Thank you for your business. We noticed you recently closed an account with us. We are, of course, concerned each time a customer closes an account at Fairfield County Bank. Therefore, we ask you to take a few minutes to complete an online survey to let us know your candid feelings about Fairfield County Bank and your service experience with us.

    You may take the survey at:  http://www.jotformpro.com/Einstein1871/FCB2
    If you have any questions on the survey, please call 877-431-7431, and a service representative will be happy to assist you.

    Your answers will assist us in our ongoing evaluation and delivery of quality of service.


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    JotForm Support

    Answered by Welvin on July 10, 2014 at 02:03 PM


    There's no custom URL settings for the said form. But anyways, I've fixed it for you. If you need to create a custom URL for your forms, please follow this guide: http://www.jotform.com/help/261-How-to-create-a-Custom-URL-of-a-form