PDF's via submission link or Google Drive won't open (file damaged?)

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    Asked on July 10, 2014 at 07:58 PM

    Since today 11/7/2014 all our submissions that come via email with submission link

    or save to google drive are getting this message.


    I really hope you can assist soon as this is 3rd day in a row with problems with jotform

    configurable list etc.



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    Answered on July 11, 2014 at 12:29 AM

    We are very sorry hearing about the inconveniences you are having with our service.

    I was able to reproduce this issue and I am forwarding this to our 2nd level.

    You should get an update on this thread ASAP. 


    Kind regards.



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    Answered on July 16, 2014 at 05:17 AM

    This problem seems to be fixed. Could you please confirm? 

    Thank you

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    Answered on July 16, 2014 at 08:28 PM

    Yes appears fixed now