What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    PDF's via submission link or Google Drive won't open (file damaged?)

    Asked by insul8r on July 10, 2014 at 07:58 PM

    Since today 11/7/2014 all our submissions that come via email with submission link

    or save to google drive are getting this message.

     

    I really hope you can assist soon as this is 3rd day in a row with problems with jotform

    configurable list etc.

     

    Thanks

    Page URL:
    http://www.jotform.co/insul8r/dailyworksheet/http://www.jotform.co/ins<br/>ul8r/jsa

    Screenshot
    submission link won't open Submissions JotForm message thanks
  • Profile Image
    JotForm Support Manager

    Answered by Jeanette on July 11, 2014 at 12:29 AM

    We are very sorry hearing about the inconveniences you are having with our service.

    I was able to reproduce this issue and I am forwarding this to our 2nd level.

    You should get an update on this thread ASAP. 

     

    Kind regards.

     

     

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    JotForm Support

    Answered by alp_deniz on July 16, 2014 at 05:17 AM

    This problem seems to be fixed. Could you please confirm? 

    Thank you

  • Profile Image

    Answered by insul8r on July 16, 2014 at 08:28 PM

    Yes appears fixed now