Form not found This form is disabled.

  • Quds
    Asked on July 12, 2014 at 4:21 PM

    Hi,

    For some reason I can't seem to get my form to work. I'm sure it's activated and not manually disabled. Is there anything wrong with my form/account?

    http://www.jotform.us/form/41925860276158

    Page URL: http://www.jotform.us/form/41925860276158
  • pvvskk
    Replied on July 12, 2014 at 5:08 PM

    Hello Quds,

    Generally forms get disabled when limits are reached as per the subscription plan. The subscription plans and limits are explained in the pricing page. 

    Please verify if you have reached the limits in your account by clicking on the user icon after logging into your JotForm account. 

    Form not found This form is disabled Screenshot 20

    Hope this helps. Please reply to this post, if you need further assistance.

    Regards,

    Kiran Kumar Polavarapu

  • Elton Support Team Lead
    Replied on July 12, 2014 at 8:22 PM

    @Quds

    Your form should be active by now. Kindly recheck.

    Your account was auto-suspended by our phishing filter due to a possible phishing form found on your account. However, upon manually reviewing it here, I found no violations with your form so I have remove the suspension imposed on your account and added your form to the white list. You can now login.

    Let us know if you have any other questions or concerns.

    Best Regards!

  • redaelo
    Replied on September 21, 2014 at 4:03 PM

    Can you please manually check my forms. They have also been disabled. Thanks!
  • Kiran Support Team Lead
    Replied on September 21, 2014 at 6:32 PM

    @redaelo

    I have moved your question to a new thread http://www.jotform.com/answers/432269 and shall be addressed there.

    Thank you.