What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    user vs visitor

    Asked by roziman rahman  on July 13, 2014 at 07:38 AM


    I just want to make sure before I purchase.  When you say user,  does it mean a visitor to a form or the form creator? 



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    JotForm Support

    Answered by Welvin on July 13, 2014 at 10:56 AM

    Hi Roziman,

    It should be the form creator. Before to process the payment, make sure to create an account first. http://www.jotform.com/signup. I check our records but can't find your registered account. You're currently posting this question using a guest account.