Bug - Form Transparency breaks and defaults to Black Background

  • TonerCarAOLcom
    Asked on July 13, 2014 at 1:59 PM

    I thought I had form transparency down pretty well. First I went to Form Style>Background and attempted to enter "Transparent" as the color. Starting with the "p" in "transparent" the color automatically defaults to #000000 (black) and will not permit "transparent" to be entered. I then attempted to change it through a CSS injection and that did not work either. Any suggestions?

    Thanks,

    Peter

     

  • KadeJM
    Replied on July 13, 2014 at 4:18 PM

    Hmm...that's pretty strange. As in I don't think that should be happening. I checked this on your form including a new test and I see what you mean by that. It looks like your form css has made your form transparent as a workaround but when I tested this more with the default background method as soon as you get to " P " the transparency broke.

    I don't think we've made any changes but it is possible that something broke it. Thank you for pointing that out and we do apologize about that. I've sent this over to our development team to get it fixed asap!

    Your current form with your css shows this:

    Bug   Form Transparency breaks and defaults to Black Background Image 1 Screenshot 30

     

    Testing More with Background Styled Transparency leads to the issue you mentioned:

    Bug   Form Transparency breaks and defaults to Black Background Image 2 Screenshot 41

     

  • Steve VP of Sales Operations
    Replied on September 10, 2014 at 6:31 PM

    Hello--

    I just tested this, and the word 'transparent' has to be all lower case.

    https://www.jotform.com/help/87-Making-the-Form-Background-Transparent

     

    Bug   Form Transparency breaks and defaults to Black Background Image 1 Screenshot 20

    I'll update the ticket so that it won't be case sensitive, but it seems to work fine when you avoid caps.

    Thanks.