What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How to update payment method?

    Asked by felipe_positivo on July 14, 2014 at 08:24 AM

    I have a new card and need to change the payment method for that new credit card. How do I do that?

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    JotForm Support

    Answered by Welvin on July 14, 2014 at 10:09 AM


    Your subscription is already cancelled and your account is already set back to Free. You can simply re-upgrade your account by going to our upgrade page: http://www.jotform.com/upgrade using the new credit card.