Not receiving notification emails that there is a new form submitted

  • davetx45
    Asked on July 14, 2014 at 2:28 PM

    We use to get an email each time someone submitted a form.  Is this broken now?

    Page URL: http://skivvieswholesale.com/pages/request-account
  • David JotForm Support
    Replied on July 14, 2014 at 2:51 PM

    Hi,

    I checked your form and it appears your email has been added to our bounce list:

    Not receiving notification emails that there is a new form submitted Image 1 Screenshot 20

    This occurs when our servers have several emails that we were unable to send to a specific address.  I removed your email from our bounce list, please make sure your domain is not blocking emails from "noreply@jotform.com" as this will cause your address to be placed on our bounce list again.

    If you have any other questions please let us know and we will be happy to help.

    Thank you for using Jotform!