What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Not receiving notification emails that there is a new form submitted

    Asked by davetx45 on July 14, 2014 at 02:28 PM

    We use to get an email each time someone submitted a form.  Is this broken now?

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    JotForm Support

    Answered by david on July 14, 2014 at 02:51 PM


    I checked your form and it appears your email has been added to our bounce list:

    This occurs when our servers have several emails that we were unable to send to a specific address.  I removed your email from our bounce list, please make sure your domain is not blocking emails from "noreply@jotform.com" as this will cause your address to be placed on our bounce list again.

    If you have any other questions please let us know and we will be happy to help.

    Thank you for using Jotform!