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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    My submissions are no longer being forwarded to my email address

    Asked by ucuap on July 14, 2014 at 07:48 PM


    My email address is upholsteryandpaint@gmail.com and I'm not sure why my "Contact Us" form no longer forwards the messages to my email address.

    I'm sure I did something goofy and was wondering if you might be able to help.

    Thank you

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    JotForm Support

    Answered by EltonCris on July 15, 2014 at 12:14 AM

    Hi Crin,

    I have sent a test submission with your form, can you please check if you're able to get it on that email? The following log indicates successful delivery of notification to your email address.

    /var/log/jotform/amazonSES.log:[15/Jul/2014:00:10:51 -0400] AmazonSES Sent email to upholsteryandpaint@gmail.com - MessageID:0000014738374091-301ad276-b130-4369-bcea-daa22f0a4263-000000 - RequestId:01c3e6d5-0bd6-11e4-bdd2-3d9e5d7023be

    Would you mind checking it again? Thanks!