- Anari HoustonAsked on July 15, 2014 at 12:39 AM
so I asked a question on what email I have associated my account with and realized I entered an non existing email account firstname.lastname@example.org this is my old account that has been deleted and I need my Password reset to be sent to my proper email account email@example.com my forms are really important to my event Okanagan Pagan Pride and the username is okanaganpaganpride and so can this be fixed?
- JotForm Supportashwin_dAnswered on July 15, 2014 at 04:59 AM
For security reasons, can you please let us know which email address is being used to receive submission emails?
Also let us know the web page URL where you have embedded your form and we would like to take a look.
I have also sent an email on the email address "firstname.lastname@example.org" for security reasons. I have not received any bounce report and that means the email address is not deleted. You may like to try to sign in to your hotmail account reset the password.