What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Asked by Booksmartja on July 15, 2014 at 08:35 AM

     I just relaunched my website http://www.booksmartja.com/jessie-ripoll-estimate-calculator.html and when all  required fields are filled out it says: ERROR ON FORM. PLEASE FIX THEM BEFORE CONTINUING

    The forms are working good in the JotForm  preview window and  in my back office of my website. Please help URGENTLY!

    Page URL:

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    Answered by Carina on July 15, 2014 at 10:52 AM

    I tested the  forms present in your website and could successfully submit them:

    Can you please provide us more information on the browser you are using?

    I cannot replicate this situation, but if they are working properly in the standalone version, maybe it is a script conflict between the form and site's code. You may try embedding the forms using the iFrame method if possible:

    Let us know if the problem persists.

    Thank you

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    Answered by Booksmartja on July 15, 2014 at 10:55 AM

    The problem seems to be when  i secure embed the forms. I had to back and embed them as unsecure.

    Why aren't  thry being submitted when i used the secure option to embed them?

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    Answered by Carina on July 15, 2014 at 12:49 PM

    I forwarded this situation to our developers so they can investigate further this matter. 

    Let us know if we can be of more assistance.

    Thank you.

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    Answered by Booksmartja on July 15, 2014 at 08:46 PM

    Any further update please as to why the forms have errors using the secure embed feature?

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    JotForm Support Manager

    Answered by Jeanette on July 15, 2014 at 11:57 PM

    This problem is already escalated and it's been assigned to a particular developer. Hopefully it will get resolved asap

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    JotForm Support

    Answered by TitusN on May 08, 2015 at 03:16 AM


    We apologize for the delayed update. 

    We've made significant updates to the interaction of the Bootstrap Switch and Script Embed forms - 

    Checking your forms I do not see any errors - and the bootsrap switch widget works as expected. 

    If you are experiencing further difficulty - please let us know.