What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    account calcellation!

    Asked by biletkayit on July 15, 2014 at 11:04 AM

    Hi,

     

    I needed to use my account for one month and i didnt know that there is a subscription and charge every month automatically. I wont use this account anymore. I have cancelled the subscription allready. Can you refund the money please. 

     

    Thank you

    Best regards

     

    Mr. Fikret Dogru

    style size font charge
  • Profile Image
    JotForm Support

    Answered by BDAVID on July 15, 2014 at 01:35 PM

    I have processed your refund, and your account has been set back to free. Let us know if you have more questions, we will be glad to assist you.