404 Error on your navigation

  • shariba
    Asked on July 15, 2014 at 1:22 PM

    http://submit.jotform.us/form-templates/  == 404 error.

     

    cheers!

    Shari

  • pvvskk
    Replied on July 15, 2014 at 2:27 PM

    Hi shariba,

    With the link that you have provided, I understand that you want to access form templates and experiencing issues with it. Could you please try accessing the templates by using the following url :

    http://www.jotform.us/form-templates/

    If it doesn't work, it seems to be a browser caching issue. To resolve this issue, I request you to follow the steps provided in the document below to clearing the browser cache.

    Clear-Your-Browser's-Cache

    Also, please try logging into JotForm using any other browser. Please let us know if you need further assistance in this regard. We are happy to assist you further.

    Regards,

    Kiran Kumar Polavarapu

  • Mike_T Jotform Support
    Replied on July 15, 2014 at 4:03 PM

    If the issue still persists, please provide us with the steps to reproduce it. We will be happy to help.