What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
With the link that you have provided, I understand that you want to access form templates and experiencing issues with it. Could you please try accessing the templates by using the following url :
If it doesn't work, it seems to be a browser caching issue. To resolve this issue, I request you to follow the steps provided in the document below to clearing the browser cache.
Also, please try logging into JotForm using any other browser. Please let us know if you need further assistance in this regard. We are happy to assist you further.
Kiran Kumar Polavarapu
If the issue still persists, please provide us with the steps to reproduce it. We will be happy to help.