can't detect account

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    Teresa
    Asked on July 15, 2014 at 02:11 PM

    Hello, system is showing no account associated with email:

    tpatteuw@yahoo.com

     

    please help?

     

    Thanks!

    Teresa

  • Profile Image
    david
    Answered on July 15, 2014 at 03:46 PM

    Hi,

    I do not show an account currently associated with the email address "tpatteuw@yahoo.com".  I do however show the account "foreverprints" associated with your current email address "info@myforeverprints.com".  If this was not the account you were looking for, please let us know a bit more information and we may be able to assist you further.  Anything from a form ID#, the URL of a webpage that has your form embedded, anything that made give us an idea of where to look.

    Thank you for using Jotform!